Shipping & Returns

Shipping Policy
Great news, shipping on all orders is free!!!

Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase. Return postage will not be covered.

To start a return, you can contact us at gentry@gswildlifeandfineart.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at gentry@gswildlifeandfineart.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and will notify you if/when the refund has been approved or declined. If approved, you’ll be automatically refunded through your original payment method. Please allow up to 5-10 business days for the full refund to post to your account. Please note this time frame may vary per banking institution policies and procedures.